To reset a Jooan NVR, perform a soft reset via the device menu or a hard reset using the physical reset button. This restores factory settings, erases stored data, and resolves common technical glitches. Always back up footage before resetting to avoid permanent data loss. For advanced issues, consult the user manual or contact Jooan support.
What Are the Main Types of CCTV Cameras?
How Does a Soft Reset Differ from a Hard Reset?
A soft reset reboots the Jooan NVR without deleting data, ideal for minor software hiccups. A hard reset restores factory defaults, wiping all configurations and footage. Use the soft reset via Settings > System > Restart. For a hard reset, press the recessed reset button with a pin for 10 seconds until the status LED flashes red.
What Precautions Should You Take Before Resetting?
1. Back up critical footage to an external drive or cloud storage.
2. Note down network/IP settings for post-reset reconfiguration.
3. Ensure stable power supply to avoid corruption during the process.
4. Disconnect linked cameras temporarily to prevent conflicts.
5. Verify admin credentials for post-reset access.
Backing up footage is critical because even a soft reset can occasionally trigger unexpected data loss in firmware versions older than 2.1.7. Use multiple backup methods – for example, combine external HDD storage with Jooan’s proprietary cloud service (if subscribed). When documenting network settings, pay special attention to static IP assignments and port forwarding rules, as DHCP-enabled networks might auto-reassign incorrect addresses post-reset. A UPS (uninterruptible power supply) is recommended to counter voltage fluctuations during the reset sequence, which could otherwise corrupt the NVR’s boot sector.
| Backup Method | Capacity | Access Speed |
|---|---|---|
| External HDD | 1-5TB | High |
| Cloud Storage | Unlimited* | Medium |
Why Isn’t Your Jooan NVR Responding After Reset?
Post-reset unresponsiveness often stems from incomplete firmware restoration or power instability. Reconnect the power adapter firmly, wait 15 minutes for system recalibration, and ensure HDMI/VGA cables are properly seated. If the issue persists, reinstall the latest firmware via USB using Jooan’s recovery mode.
How to Reconfigure Cameras After Reset?
Post-reset, re-add cameras via Auto-Search in Settings > Camera > Add Device. Assign static IPs to avoid addressing conflicts. For PoE models, ensure the NVR recognizes each camera’s MAC address. Adjust motion detection zones and recording schedules from scratch, as previous settings are irretrievable post-reset.
After factory resets, Jooan NVRs lose all camera pairing histories. Begin with Auto-Search to detect connected devices within the same subnet. For larger installations, use the manual IP assignment feature to rebuild your camera matrix systematically. PoE models require special attention – verify physical cable connections and check the NVR’s PoE budget allocation in System > PoE Management. Motion detection zones must be redrawn completely; consider taking screenshots of your previous zone configurations as reference before resetting.
“Jooan NVRs have layered reset protocols to balance accessibility and security. The 2023 firmware update introduced a ‘Safe Reset’ feature that preserves network settings—a game-changer for installers. Always pair resets with firmware audits; outdated systems often cause recursive failures.”
— Industrial Security Systems Architect, TechVision Group
FAQs
- Will resetting delete all my Jooan NVR footage?
- Yes. Both soft and hard resets erase stored footage. Export recordings before initiating any reset.
- How long does a Jooan NVR reset take?
- Soft resets complete in 2-3 minutes. Hard resets take 5-7 minutes, plus 15+ minutes for system reinitialization.
- Can I cancel a reset midway?
- No. Interrupting a reset risks bricking the NVR. Ensure stable power and avoid touching the device until the process finishes.