Comprehensive Privacy Policy for Pampered Chef
At Pampered Chef, including its affiliates (collectively referred to as “Pampered Chef,” “we,” “us,” or “our”), we are deeply committed to protecting your personal information and privacy. This Privacy Policy outlines the information we collect from online, offline, and third-party sources, including our corporate website (pamperedchef.com), Independent Consultant websites, the Consultant-only section (“Consultant’s Corner”), and any personal information shared with us by a Pampered Chef host or Independent Consultant. By accessing or using our Website, you consent to this Privacy Policy and our Terms of Use.
Information We Collect
We may collect a variety of information, including but not limited to:
- Personal Identifiable Information: Name, date of birth, addresses, email, gender, telephone number, job title, profession, education level, income, payment information, order details, communication preferences, username, password, and security questions and answers.
- Consultant-Specific Information: Social security number, banking information, tax identification number.
- Automatic Information: Usage details, IP addresses, cookies, web beacons, and other data collection technologies.
Sources of Information
- Directly from You: When you provide it to us.
- Automatically: As you navigate through the site.
- Third Parties: Such as our consultants.
Use of Your Information
We use the information collected for various purposes, including:
- Creating, developing, operating, delivering, and improving our products and services.
- Sending notices about purchases, promotional materials, and changes to our terms, conditions, and policies.
- Conducting auditing, data analysis, and research.
- Verifying your account profile and fulfilling orders.
- Providing customer service and responding to inquiries.
- Communicating through email, social media, text messages, and telephone calls.
- Offering information on products or services that might interest you.
- Improving website content and navigation.
- Supporting consultant and consumer preferences and performing data analytics.
- Providing offers or information related to our company, your business, and business opportunities.
- Enforcing our Terms of Use and resolving disputes.
- Preventing and detecting fraud and ensuring legal compliance.
Sharing of Personal Information
We may share your information with:
- Affiliates: Our affiliates for internal purposes.
- Service Providers: Including customer service, quality assurance, cloud storage, security, marketing, and text messaging services.
- Payment Processors: Such as PayPal for processing payments.
- Analytics Services: For conducting research and satisfaction surveys.
- Marketing Partners: For advertising purposes.
- Legal Compliance: When necessary to comply with the law or protect our rights or the rights of others.
Third-Party Partnerships
- Rallyware: For delivering the online business management platform ‘Dash’. We share consultants’ names, IDs, team genealogy, and sales and earnings information with Rallyware.
- PayPal: For processing payments. We share data such as name, address, email, IP address, and telephone number with PayPal.
Automatically Collected Information
We and our partners may collect information automatically through cookies, web beacons, and other tracking technologies, including:
- Usage Information: Site visits, email interactions, link clicks, and device usage.
- Device Information: IP address, browser type, device model, operating system, and unique identifiers.
- Location Information: GPS coordinates or inferred locations from IP addresses.
- Analytics Data: Collected using tools like Google Analytics.
Cookies and Tracking Technologies
We use cookies to enhance your user experience, monitor site performance, and for advertising purposes. You can manage your cookie preferences through your browser settings, but this may impact your experience on our website.
Consent and Changes
By using our Website and providing your information, you consent to this Privacy Policy. We may update this policy periodically, and continued use of our Website signifies acceptance of any changes. We recommend reviewing this policy regularly.